New Location an Opportunity to Share New Concepts
New Location an Opportunity to Share New Concepts
Hiway Credit Union’s New Location is Built With Natural Light and Donuts
John Connelly, President of Twin Cities North Chamber of Commerce, talked with Maureen Daly about the new Hiway Credit Union branch in Roseville.
Daly, assistant branch manager for Hiway Credit Union, joined us on Chamber Check in June 4 to discuss technology, face-to-face service and donuts.
The new location in Roseville is full of natural light, new technology and a welcoming layout.
“The new credit union is a wonderful open concept branch,” said Daly.
This new branch introduces interactive teller machines, ITM’s, that give members an option to talk with a teller. With ITM’s they are able to have a teller walk them through the transaction.
ITM’s help bring new technology to Hiway Credit Union while maintaining the ease of self-service. These machines bring a personal touch to traditional ATMs.
Hiway Credit Union’s Roseville branch is also partnered with Dunkin Donuts, as the two businesses share a building.
The building’s open floor plan allows for a smooth interaction between Dunkin Donuts and Hiway Credit Union.
Despite this new integration of technology, Hiway plans to continue to offer the live service that its members are used to.
“The biggest thing to just remember for members or potential members that are walking into the credit union is we are still going to serve you in the ways that we have in the past,” Daly said.